Lotte Hotel Hanoi, Hanoi ➤ Reviews, Rooms & Prices 2025

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About the Hotel

54 Lieu Giai Street, Hanoi, Vietnam, 10000

Lotte Hotel Hanoi is situated within the iconic Lotte Center Hanoi, a landmark complex rising 65 stories high. It uniquely combines modern architecture and traditional Vietnamese hospitality. The hotel provides panoramic views of the city and is located in the Ba Dinh District, a key area combining historical and cultural significance.

Location

Conveniently located between Hanoi's Old Quarter and the New Business District, Lotte Hotel Hanoi is easily accessible via various transportation options. The hotel is only 15.5 miles from Noi Bai International Airport, and nearby public transport stations ensure guests can explore the city's cultural landmarks with ease.

Rooms

The hotel features a total of 318 luxurious accommodations, including 235 standard rooms and 83 suites. Each room boasts floor-to-ceiling windows that provide stunning city views and an inviting ambiance filled with natural light. The modern design is complemented by advanced climate control systems for optimal comfort throughout the year.

Eat & Drink

Lotte Hotel Hanoi offers an extensive range of dining experiences from seven different food and beverage outlets. Guests can savor delectable cuisines at Grill63 or sample dishes from the first Michelin-starred dim sum house in Vietnam, Tim Ho Wan. The rooftop Top of Hanoi provides breathtaking views alongside a vibrant atmosphere.

Leisure & Business

The hotel caters to both leisure and business needs with state-of-the-art recreational facilities. A comprehensive fitness center, spa services, and an outdoor pool are available for relaxation. Additionally, versatile meeting spaces equipped with advanced audio-visual technology facilitate corporate events and weddings.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Queen Room

Max:

2 persons

42 m²

Bed options:

1 King Size Bed

City view

Shower

Bathtub

room details

Check Prices

Junior Suite

Max:

2 persons

61 m²

Bed options:

1 King Size Bed

City view

Shower

Bathtub

room details

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Deluxe Twin Room

Max:

2 persons

42 m²

Bed options:

2 Single beds

City view

Shower

Bathtub

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center

Hanoi 1.5 mi

Airports

Noi Bai International (HAN) 15.2 mi

Cat Bi International (HPH) 75.3 mi

Train

Ha Noi Railway station 1.9 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Comfy and Cozy

“The room was incredibly spacious and comfortable, with a plush bed that made it hard to leave in the morning.” view full review

Accessible Comfort

“The hotel provided excellent facilities that ensured ease of movement and comfort, making the stay seamless.” view full review

Delicious Dining

“The variety of dining options was impressive, with great food that satisfied my every craving during the stay.” view full review

Relaxation Paradise

“The leisure facilities, including the rooftop bar, offered a perfect escape for relaxation with stunning city views.” view full review

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Baggage storage
Locker room
Elevator
Currency exchange
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness center
Yoga class
Sports trainer

Guest Parking

Electric kettle

Services

Room service
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Stores/Commercial services
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Babysitting/Child services

Spa & Leisure

Indoor swimming pool
Outdoor swimming pool
Night club
Entertainment
Leisure/ TV room
Spa & wellness center
Sauna
Jacuzzi
Massage

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Location

54 Lieu Giai Street, Hanoi, Vietnam, 10000

Map view

54 Lieu Giai Street, Hanoi, Vietnam, 10000

City landmarks

Monuments and Landmarks

Ho Chi Minh Mausoleum

1.5 mi

Quoc Tu Giam Street Dong Da District

Temple Of Literature

1.5 mi

Museums

Vietnam Museum of Ethnology

1.2 mi

Pagoda

One Pillar Pagoda

1.4 mi

Museums

Vietnam Military History Museum

1.8 mi

Square

Ba Dinh Square

1.5 mi

Parks

Hanoi Botanical Garden

1.3 mi

Museums

Ho Chi Minh Museum

1.3 mi

Lake

West Lake

1.7 mi

Pagoda

Tran Quoc Pagoda

1.9 mi

Castle

Thang Long Imperial Citadel

1.8 mi

Stadiums

Hang Day Stadium

1.3 mi

Museums

B52 Victory Museum

4700 ft

Palace

Presidential Palace

1.5 mi

So 1 Ngo Bach Thao

Ho Chi Minh's Stilt House

1.4 mi

Mall

Vincom Center Nguyen Chi Thanh

5100 ft

1 Bach Thao Ba Dinh

Presidential Palace Historical Site

1.5 mi

Museums

Vietnam Fine Arts Museum

1.6 mi

Monuments and Landmarks

Hanoi Flag Tower

1.7 mi

Pagoda

Quan Thanh Temple

1.7 mi

55 Hoang Hoa Tham Ngoc Ho

Huu Tiep Lake and the Downed B-52

1.1 mi

Parks

Cau Giay Park

4900 ft

Parks

Chua Lang

1.2 mi

23 Lang Ha

Mini Golf Mi Play

1.2 mi

Nearby

Parks

Thu Le Zoo Hanoi

1800 ft

54 Lieu Giai Street

Lotte Observation Deck

1800 ft

Mall

Lotte Center Hanoi

1800 ft

Thu le Ba Dinh District

Hanoi Zoological Gardens

1800 ft

Shopping Area

Lotte Department Store

1800 ft

Lake Thu Le

1800 ft

Restaurants

Tim Ho Wan

300 ft

54 Lieu Giai Street

Grill 63

100 ft

54 Lieu Giai Street

The Lounge Sky

100 ft

54 Lieu Giai Street

Delica Hans

100 ft

54 Lieu Giai Street

School Food Vietnam

200 ft

B40 Nguyen Thi Dinh Thanh Xuan

Red River

1300 ft

54 Lieu Giai Street

Honest Kitchen Japanese Restaurant

400 ft

54 Lieu Giai St.

Pizza 4P's Lotte Center Hanoi

900 ft

54 Lieu Giai Cong Vi

artisee LotteCenter

300 ft

54 Lieu Giai Level 6

Reviews and Ratings

Feedback from previous guests about their experience.

84%

liked the hotel and would stay again

Amenities

Cleanliness

Formality

Limited dining options

8.4/10

Great

Rooms

9.2

Location

8.2

Service

8.5

Dining

8.3

Keith

United States of America, February 2024

9.2/10

The hotel offers fantastic views of Hanoi and boasts very large and luxurious rooms. My welcome included a delicious cake and Italian wine, adding a special touch to my stay. The 2 angles' window view from the room was remarkable, allowing me to fully appreciate the beauty of Hanoi.

Rooms

10.0

The rooms are luxurious and have fantastic views of Hanoi, making the stay truly memorable.

Service

9.0

The service at the hotel was top-notch. From the friendly and professional staff to the thoughtful gestures like providing trusted addresses for shopping, the service definitely enhanced my experience. I will choose Lotte Hotel again for both business and pleasure.

Location

8.0

The location offers amazing views of the city and the river. I appreciated the hot tea and cold towel while waiting. The only drawback was needing to take a cab to see some attractions, but the overall value for money was great.

Dining

10.0

The dining experience at the hotel was outstanding. The food quality and presentation were exceptional, and the staff went above and beyond to ensure a memorable dining experience. The views added to the overall ambience, making it a truly enjoyable meal.

Facilities

9.0

The hotel's facilities were impressive, with everything I needed for a comfortable and convenient stay.

Ray

United Kingdom, October 2023

7.8/10

The hotel provides luxurious and well-maintained rooms but lacks a truly Vietnamese charm in service. The location is convenient with nearby amenities, though not as vibrant as the Old District. The dining experience offers a blend of Asian and Western flavors but could use improvement to match the overall hotel standards.

Rooms

9.0

The rooms were spacious, new, and immaculately clean with great attention to detail.

Service

7.0

The service was courteous, but the reception staff seemed a bit too formal.

Location

8.0

The location is convenient with nearby shopping centers, restaurants, and groceries.

Dining

7.0

The dining offers a nice blend of Asian and Western flavors but could be further enhanced.

Facilities

8.0

The facilities catered to various needs including room service, tours, and laundry.

Amenities

Formality

William

United Kingdom, August 2023

8.6/10

I had a fantastic stay at this hotel! The rooms were spacious with amazing city views and impeccably clean every day. The staff was incredibly nice and helpful, though the reception staff could be a bit more relaxed. The location was perfect for escaping the chaos of downtown, offering serene views of the city and river. The dining experience was delicious with plenty of options, and the facilities were top-notch.

Rooms

9.0

The rooms were spacious with wonderful city views and immaculately clean.

Service

8.0

The staff was very nice and helpful, ensuring a courteous experience throughout my stay.

Location

9.0

The hotel’s location allowed me to enjoy amazing views of the city and river while providing a peaceful escape from downtown Hanoi.

Dining

8.0

The dining options were exceptionally well stocked and delicious, making every meal a delightful experience.

Facilities

9.0

The facilities were excellent, meeting all my needs during the stay.

Shaun

United Kingdom, May 2023

8.8/10

I had a wonderful stay at this hotel. The rooms were spacious and comfortable, equipped with rare electronic toilets with heated seats, and beautifully decorated. The service was impeccable, with friendly staff going above and beyond to assist. The location was convenient, although a bit far from the city center. The dining options were excellent, offering a mix of Western and Vietnamese cuisine. Overall, a great value for the money.

Rooms

9.0

The rooms had full-length windows on two sides and were spacious and comfortable, with excellent amenities and great bathrooms.

Service

9.0

The staff, including Dat the club floor manager, were friendly, polite, and very helpful throughout my stay.

Location

8.0

The hotel's location next to Lotte Center Shopping Mall was very convenient for shopping and dining, although a bit far from the city center.

Dining

9.0

The dining experience was fantastic, offering a wide spread of Western and Vietnamese dishes. Special thanks to Mr Dat PHAM and the staff for their dedication.

Facilities

9.0

The hotel offers excellent facilities, including room service, car hire, laundry, and tours/ticket assistance.

Russell

United States of America, May 2023

8.6/10

The hotel offers a unique experience with modern amenities, fantastic views, and exceptional service. The rooms provide a rare luxury with electronic toilets and heated seats at no extra cost, making for a comfortable stay. However, the strict policy on smoking may not suit all guests in this day and age.

Rooms

9.0

The rooms on the 38th floor onwards likely provide stunning views and feature high-end amenities like electronic toilets with heated seats, a rare comfort in Europe.

Service

9.0

The outstanding service provided by the friendly and helpful staff, especially Dat Nguyen, My, Huong, Chi, Dat Pham, and Kylie, added a personal touch to my stay. Their recommendations made my first visit memorable.

Location

8.0

The hotel's location is fantastic, providing easy access to food and entertainment in the area. While it may be a bit far from the Old Quarters and some touristic attractions, it is one of the best locations in Hanoi at the moment.

Dining

8.0

The dining experience was delightful, offering a mix of delicious western and Vietnamese dishes like Pho. While it could be slightly improved, the wide spread of dishes catered to various tastes.

Facilities

9.0

The hotel's facilities are top-notch, offering everything from room service and car hire to laundry and tours/ticket assistance for a seamless stay.

Wally

United Kingdom, April 2023

8.6/10

I had a fantastic stay at the hotel! The rooms were clean and spacious, the view of West Lake was great, and the bed was super comfortable. The service was top-notch, with staff like Linh Minh Kat and Hoa Mai Thao being kind and welcoming. The location was idyllic, perfect for enjoying the sun all day, and the dining experience was excellent with a wide variety of Western and Asian dishes. The facilities were well-maintained, and the overall value for money was great.

Rooms

9.0

The room was magnificent, spacious, and had a large screen TV. It was well-maintained and clean, perfect for my family of 3.

Service

9.0

The service was exceptional, from being welcomed and guided by Dat, the club floor manager, to assistance with room service, car hire, and more.

Location

8.0

The hotel's location was great, especially with a shopping center nearby. However, it was a bit far from the central city, which can be a slight inconvenience.

Dining

8.0

The dining experience was lovely, with a wide spread of Western and Asian dishes to choose from.

Facilities

9.0

The hotel's facilities were excellent, offering everything from laundry service to tours/ticket assistance.